Privacy Policy

Effective date: September 11, 2026

Starboi Astrology is operated by Grand Earth LLC (“we,” “us,” or “our”). This policy explains how we collect, use, and share personal information when you visit our website, submit an inquiry through TikTok or another platform, book a reading, or communicate with us.

Information we collect

Depending on how you interact with us, we may collect:

  • Contact information: Your name, email address, social media username, and phone number if you provide it.

  • Reading information: Your birth date, birth time, birthplace, questions, and other details you voluntarily share for an astrology reading.

  • Booking and purchase information: Your selected service, appointment details, transaction information, and related correspondence. Payment providers process your payment details under their own privacy policies.

  • Website usage information: Technical information such as your IP address, browser, device, pages visited, and referring website, collected through our website platform and its cookies or analytics tools.

Please share only information relevant to your inquiry or reading. If you provide someone else’s birth information, obtain their permission first.

How we use information

We use information to:

  • Respond to inquiries and help you choose a reading.

  • Schedule, prepare, and deliver services.

  • Process purchases and provide customer support.

  • Send booking confirmations and service-related communications.

  • Send newsletters or promotional messages when you sign up for them.

  • Operate, secure, and improve our website and services.

  • Maintain necessary business records and meet applicable legal obligations.

TikTok inquiries

When you submit a TikTok inquiry form, we receive the information you submit, such as your name, email address, and reading interests. We use it to respond to your request and discuss relevant paid services.

Submitting an inquiry does not automatically subscribe you to our newsletter. TikTok’s own collection and use of information are governed by its privacy policy.

When information is shared

We share information as needed with providers that support our website, email communications, scheduling, payments, data storage, and astrology chart preparation. These providers receive information relevant to the services they perform.

Our website is hosted by Squarespace. Interactions with TikTok, scheduling services, payment providers, and other external platforms are also subject to those platforms’ privacy policies.

We may disclose information when required by law or reasonably necessary to address fraud, security issues, or protect legal rights.

We do not sell personal information.

Cookies and website analytics

Our website uses cookies and similar technologies to function and may use them to understand visitor activity. You can manage cookies through your browser and any cookie settings offered on our website. Disabling some cookies may affect website features.

Private readings and public participation

Information submitted for a private reading is used to provide that service and is not published as a testimonial or public reading without your permission.

Information you voluntarily share in public comments or during a public LIVE may be visible to others. Please avoid posting details you want to keep private.

Retention and security

We retain information for as long as reasonably necessary to provide services, manage ongoing client relationships, maintain required records, and resolve disputes.

We use reasonable safeguards to protect personal information, but no method of online transmission or storage is completely secure.

Your choices

You may contact us to request access to, correction of, or deletion of your personal information. We may need to verify your identity and retain certain records for legal or legitimate business purposes.

You can unsubscribe from marketing emails using the link in those emails. Service-related messages may still be sent when needed to fulfill a purchase or request.

Depending on where you live, you may have additional rights under applicable privacy laws.

Children’s privacy

Our website and inquiry forms are not directed to children under 13. If you believe a child under 13 has provided personal information, please contact us so we can address it.

Changes to this policy

We may update this policy as our services or practices change. The effective date above identifies the latest version.

Contact

For privacy questions or requests, contact:

Grand Earth LLC — Starboi Astrology
Email: info@starboiastrology.com